The New York Yankees today announced that fans holding tickets for Mariano Rivera Bobblehead Night on September 24, 2013, may redeem their tickets for complimentary tickets to any regular season game at Yankee Stadium during the 2014 season excluding Opening Day and Old-Timers' Day (subject to availability).
Season ticket holders, group leaders and individual-game suite licensees who no longer possess their physical tickets from Tuesday's game should contact their Yankees ticket representative for assistance. Fans who purchased their tickets for Tuesday's game through the Yankees Ticket Office or yankees.com and who no longer possess their physical tickets should e-mail firstname.lastname@example.org.
Please note that the Yankees can only accept tickets with valid bar codes for the September 24, 2013, game.
Fans may redeem their tickets at Yankee Stadium Advance Ticket Windows beginning when 2014 individual-game tickets go on sale to the general public through May 31, 2014. Fans will be able to redeem their September 24, 2013, tickets for select Field Level, Main Level, Terrace Level and Grandstand Level seats.
"The strength of this organization comes from the lifelong relationships we have developed with our fans," Chief Operating Officer Lonn Trost said. "Although a perfect storm of circumstances beyond our control led to the delay in the distribution of last night's promotional item, the fact remains that our fans were inconvenienced. It matters little why - only that they were. We take last night's event seriously, and to apologize to our fans and express our loyalty to them, we are inviting all ticket holders from last night's game back to Yankee Stadium for a complimentary game during the 2014 regular season."
For complete information about the Yankees' redemption policy with respect to the September 24, 2013, game, please visit www.yankees.com.
Fans who did not redeem their bobblehead vouchers before leaving Yankee Stadium on Tuesday may redeem them at either of the Yankees' two remaining home games tonight and Thursday provided they have valid tickets for these games. Voucher redemption will take place inside Gate 2 through the end of each game. Fans who are not attending either of the Yankees' two remaining home games should mail their vouchers and their mailing address to: Fan Services, Yankee Stadium, One E. 161st Street, Bronx, NY 10451. Yankees Fan Services will mail them one bobblehead per original voucher received. Lost or misplaced vouchers as well as copies of original vouchers will not be honored.