Season & Group Ticket Holders - rained out game tickets will automatically be credited to the season ticket holder's account for the 2015 spring training season. Group tickets will be refunded directly to the Group Leader. The tickets have no cash value and are null and void.
Tickets Purchased at the Steinbrenner Field Box Office - a complete refund may be obtained by returning the tickets to the Steinbrenner Field Box Office beginning on a non-game day from 9:00 a.m.-5:00 p.m. beginning on Monday, March 31, or by mailing the tickets to the Steinbrenner Field Ticket Office at One Steinbrenner Drive, Tampa, FL 33614.
When mailing in cancelled game tickets, fans are encouraged to include their name, address, day and evening phone numbers and e-mail address. The New York Yankees recommend using a traceable source when sending tickets back (e.g., certified mail). Please remember that tickets have a cash value and should be treated as such. The New York Yankees Ticket Department is not responsible for tickets lost or destroyed via mail. Tickets purchased via credit card, which are returned by mail, must be accompanied with the credit card information in order to obtain a refund.
Refunds will be issued in the same method of payment used at the time of purchase. Refunds will not be accepted after December 31, 2014.
Tickets purchased through all other vendors - a complete refund may be obtained by returning tickets to the original point of purchase. Ticketmaster, Internet and telephone orders will automatically be credited back to the purchaser's credit card. Call the Ticketmaster Customer Service extension at 800-745-3000 for more information.